Privacy Policy
Effective date: August 10, 2026
This Privacy Policy explains how BusinessesVault and ContractorSuite collect, use, and protect information when you use ContractorSuite.
1. Information We Collect
We may collect information you provide when creating or using a ContractorSuite account, including:
- Your name and email address.
- Business name and business contact information.
- Company address, phone number, website, and branding information.
- Customer information that you enter into ContractorSuite.
- Estimates, invoices, payment records, notes, and business information.
- Account preferences and settings.
2. Payment Information
Subscription payments are processed by Stripe. When you provide a payment method, payment information is submitted to Stripe for processing.
ContractorSuite does not directly store your complete payment card number.
We may store Stripe customer and subscription identifiers and subscription status information so ContractorSuite can manage account access and billing.
3. How We Use Information
- Provide and operate ContractorSuite.
- Authenticate users and protect accounts.
- Manage subscriptions and account access.
- Generate estimates, invoices, reports, and business records.
- Provide customer support.
- Improve reliability, security, and product functionality.
- Detect misuse, fraud, or security threats.
- Comply with legal obligations.
4. Customer and Business Data
ContractorSuite allows account holders to store information about their customers and business operations.
The account holder is responsible for determining whether they have appropriate authority or permission to collect and enter that information.
5. Sessions, Cookies, and Technical Information
ContractorSuite may use cookies or similar session technologies necessary to keep you signed in, secure your session, remember account state, and operate the application.
We may collect basic technical information such as browser information, IP address, timestamps, application activity, and error information.
6. Service Providers
We may use third-party service providers to operate portions of ContractorSuite, including payment processors, hosting providers, email providers, security services, and infrastructure providers.
Stripe processes subscription payment information according to Stripe's own privacy practices and policies.
7. How We Share Information
We do not sell your ContractorSuite account data as part of the ordinary operation of the service.
Information may be shared where reasonably necessary with service providers, when required by law, or to protect users, BusinessesVault, or the service.
8. Data Security
We use reasonable technical and organizational safeguards designed to protect ContractorSuite account information.
No internet service or data storage system can guarantee absolute security.
9. Data Retention
We may retain information for as long as needed to provide the service, maintain security and business records, comply with legal obligations, resolve disputes, or enforce agreements.
10. Your Choices
You may update certain account and business information through ContractorSuite settings.
Subscription payment methods and billing information may be managed through the Stripe billing portal when available.
11. Children's Privacy
ContractorSuite is a business software service and is not intended for use by children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
13. Contact
Questions about privacy or ContractorSuite data practices may be sent through the contact information provided by BusinessesVault or ContractorSuite.